Glorious Factions — Legal Notice
Draft — for legal review Last updated: [DATE]
In short. Glorious Factions is run by Ananta Studios, a subsidiary of RLM Global. This page lists our company details, how to contact us, our representatives in the EU and the UK, and our contact points for players and for public authorities under the EU Digital Services Act. To report illegal content or a player, use Support → "Report a player" in the game. The rules for using the game are in the Terms of Service, Purchase Terms and Game Rules; how we handle data is in the Privacy Policy and the Cookie and Storage Notice.
1. Service provider
Ananta Studios [LEGAL FORM, e.g. LLC] [STREET ADDRESS] [CITY], [STATE] [ZIP CODE] United States
- Registered in: [STATE OF REGISTRATION]
- Registration / company number: [REGISTRATION]
- Registered agent: [REGISTERED AGENT, if applicable]
- Authorised representative(s) / managing director(s): [NAME(S) AND TITLE(S)]
- Website: https://gloriousfactions.com (the game is at https://gloriousfactions.com/game/)
2. Parent company
Ananta Studios is a subsidiary of:
RLM Global [LEGAL FORM] [ADDRESS] [REGISTRATION]
3. Tax
- US tax ID (EIN): [EIN — optional to publish]
- EU VAT identification number: [VAT NUMBER, e.g. EU OSS non-Union scheme registration]
- UK VAT number: [UK VAT NUMBER, if registered]
- [Other tax registrations, if any]
4. Contact
| Purpose | Contact |
|---|---|
| Player support (account, game, purchases) | In the game: Support → new ticket · support@gloriousfactions.com |
| Report illegal content or a player | In the game: Support → "Report a player" · support@gloriousfactions.com |
| Appeals against moderation decisions | In the game: Support → new ticket · support@gloriousfactions.com |
| Privacy and data protection requests | legal@gloriousfactions.com — see the Privacy Policy |
| Legal notices, notices of dispute, arbitration opt-outs | legal@gloriousfactions.com |
| Security vulnerabilities | legal@gloriousfactions.com |
| Copyright and trademark complaints | legal@gloriousfactions.com — [PLACEHOLDER: DMCA designated agent details, if registered] |
| Press and business | [BUSINESS EMAIL] |
| Telephone | [PHONE NUMBER — COUNSEL TO CONFIRM whether required, e.g. for German/EU e-commerce "rapid contact" duties] |
| Post | Ananta Studios, [ADDRESS] |
We usually answer support requests within [2] working days.
5. Person responsible for content
[NAME], [ADDRESS] — [PLACEHOLDER: required in some countries, e.g. Germany (§ 18(2) Medienstaatsvertrag), for journalistic or editorial content such as news posts; COUNSEL TO CONFIRM whether needed.]
6. Representatives
6.1 EU representative (GDPR Article 27)
[EU REPRESENTATIVE — name, address in an EU member state, email] You may contact our EU representative, in addition to or instead of us, about any data protection matter. See the Privacy Policy.
6.2 UK representative (UK GDPR Article 27)
[UK REPRESENTATIVE — name, UK address, email]
6.3 Legal representative under the Digital Services Act (Article 13)
[DSA LEGAL REPRESENTATIVE — name, address in an EU member state, email, telephone] Our legal representative may be addressed by authorities of the EU member states, the European Commission and the European Board for Digital Services on all matters concerning the Digital Services Act, in addition to or instead of us.
[COUNSEL NOTE: one provider can often act as GDPR and DSA representative; confirm the member state.]
7. Digital Services Act contact points
7.1 Single point of contact for authorities (Article 11)
- Email: legal@gloriousfactions.com
- Languages: English and [LANGUAGE OF THE MEMBER STATE WHERE OUR LEGAL REPRESENTATIVE IS ESTABLISHED]
Member state authorities, the European Commission and the European Board for Digital Services can use this contact point to communicate with us directly and electronically.
7.2 Single point of contact for players and other users (Article 12)
- In the game: Support → new ticket (or Support → "Report a player" to report content)
- Email: support@gloriousfactions.com
- Languages: English [and PLACEHOLDER: other languages]
You can choose how to contact us. Messages to this contact point are handled by people; we do not rely only on automated tools to respond.
7.3 Reporting illegal content
Anyone can report content they believe is illegal, including people without a Glorious Factions account. In the game, use Support → "Report a player"; otherwise email support@gloriousfactions.com. What to include, and how we handle reports, statements of reasons, complaints and appeals, is set out in the Terms of Service, section 12, and the Game Rules.
7.4 Transparency
[PLACEHOLDER: link to our DSA transparency report and to average monthly active recipients in the EU (Article 24(2)), if required — COUNSEL TO CONFIRM obligations given our size.]
8. Consumer dispute resolution
- The European Commission's Online Dispute Resolution (ODR) platform was closed on 20 July 2025 and is no longer available, so we do not link to it.
- [COUNSEL TO CHOOSE (statement needed for Germany under § 36 VSBG unless an exemption applies): We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board. / We are willing to take part in proceedings before [NAME OF BODY].]
- Players in the EU can take disputes about content moderation decisions to a certified out-of-court dispute settlement body under Article 21 of the Digital Services Act — see the Terms of Service, section 12.6.
- How disputes are resolved, including arbitration for players in the US and Canada, is set out in the Terms of Service, section 20.
9. Intellectual property
Glorious Factions, its logo, game art, text, music and software are protected by copyright and other intellectual property rights owned by Ananta Studios or its licensors. © [YEAR] Ananta Studios. All rights reserved. [PLACEHOLDER: trademark notices; third-party licences and open-source attributions at [URL].]
10. Hosting and service providers
For transparency, the game and website are hosted with the providers listed in the Privacy Policy (database and authentication hosting, payment processing and website hosting).