Glorious Factions — Purchase Terms
Draft — for legal review Last updated: [DATE]
In short. You can buy Sidereals, the premium currency of Glorious Factions, with real money through Stripe's checkout, where Stripe's Link service is the seller. You spend Sidereals in the shop on items and on advisor plans, which renew automatically from your Sidereals balance until you switch auto-renew off. Sidereals and items are a licence to use game content: they have no cash value and cannot be transferred, exchanged or sold. Purchases are final, except where the law requires otherwise. If you live in the EU/EEA or the UK, you have a 14-day right of withdrawal, which ends only if you expressly ask for immediate delivery and acknowledge that you lose it — and you can use the "Withdraw from contract here" function while the right still applies. Chargebacks may suspend your account until settled. If we ever close the game, we give at least 30 days' notice. These Purchase Terms form part of our Terms of Service; see also the Game Rules, Privacy Policy and Legal Notice.
Contents
- About these Purchase Terms
- Who can buy
- Sidereals
- Buying Sidereals: prices, payment and delivery
- Shop items
- Advisor plans and auto-renewal
- Your right of withdrawal (EU/EEA and UK consumers)
- Refunds for everyone else
- Problems with a purchase
- Payment disputes and chargebacks
- Account closure and termination
- Worlds ending and end of service
- Free currencies, rewards and items
- Promotions, bonuses and codes
- Changes to prices and offers
- Contact
Annex A — Model withdrawal form Annex B — Checkout and confirmation wording (implementation reference)
1. About these Purchase Terms
1.1 These Purchase Terms apply to every purchase you make in or for Glorious Factions from Ananta Studios ("we", "us"), a subsidiary of RLM Global. Our details are in the Legal Notice.
1.2 They form part of, and should be read together with, the Terms of Service. Words defined there have the same meaning here. If these Purchase Terms and the Terms of Service conflict on a purchase topic, these Purchase Terms apply.
1.3 "EU/UK consumers" means players who buy mainly for personal purposes and live in the European Union, the European Economic Area or the United Kingdom. (Swiss consumers have the rights Swiss law gives them; Swiss law does not provide a general withdrawal right for online purchases.) Nothing in these Purchase Terms takes away consumer rights that cannot be waived under the law of your country.
1.4 Who you contract with. Sidereal packs are sold through Stripe Managed Payments: the seller of the pack ("merchant of record") is Stripe's Link service [COUNSEL TO CONFIRM: the exact Stripe/Link entity named as seller in Stripe's Managed Payments terms and Link's terms of sale]. Link's terms of sale apply to the payment; Link collects your payment details on its own secure checkout page, calculates and pays the sales tax or VAT, sends your receipt and answers questions about the payment. Your card statement shows LINK.COM*. Your right to use Sidereals in the game, and everything you do with them, is between you and Ananta Studios under these Purchase Terms and the Terms of Service. We do not see or store your full card details. See the Privacy Policy.
2. Who can buy
2.1 You must have a Glorious Factions account and meet the eligibility rules in the Terms of Service (including being at least 16).
2.2 If you are under the age of majority where you live, you must have permission from a parent or legal guardian before buying anything.
2.3 You must be authorised to use the payment method you choose. Buying with someone else's payment method without permission is fraud.
2.4 Purchases are for your own account. You may not buy Sidereals or items for another player's account or as a paid service to others, except through gift features we may offer.
3. Sidereals
3.1 What they are. Sidereals are the premium currency of Glorious Factions. They are account-wide: you can spend them in any world your account plays in.
3.2 A licence, not money or property. When you buy Sidereals you get a limited, personal, non-transferable, revocable licence to use them in the game, under these Purchase Terms and the Terms of Service. Sidereals:
- are not money, e-money, a deposit, or a financial instrument, and earn no interest;
- have no cash value and cannot be redeemed, refunded or exchanged for money, goods or anything else outside the game, except where these Purchase Terms or the law expressly say so;
- may not be transferred, sold, gifted, traded or exchanged between accounts or players, or for real money or anything of value outside the game ("real-money trading"); and
- can be used only for the items and plans we offer in the game.
3.3 No expiry while your account is in good standing. Sidereals do not expire while your account remains open, subject to sections 11 and 12.
3.4 Your balance. Your current Sidereals balance and your purchase history are shown in the game [CONFIRM LOCATION: e.g. Account → Purchases]. Our records are the reference for your balance, but if you believe there is an error, contact Support and we will check it.
3.5 Purchased and free Sidereals. We keep track of which Sidereals you bought and which you received for free (for example, as bonuses or rewards). [CONFIRM: order in which they are spent — e.g. free Sidereals first.] The difference matters for refunds under sections 7 and 12.
4. Buying Sidereals: prices, payment and delivery
4.1 Packs. Sidereals are sold in packs shown in the shop [EXAMPLE: 1,200 Sidereals for US$9.99, 3,000 for US$19.99]. The current packs and prices are always those shown in the shop when you buy.
4.2 Prices in real money. Every pack's price is shown in real money before you buy.
- Prices include any VAT or sales tax. Pack prices differ by region: in many currencies we set our own local price, which can be lower than the US-dollar price, and in other currencies the checkout page converts the US-dollar price into your local currency. The shop shows the price we expect for your region; the checkout page shows the final price, which is the one you pay.
- [OWNER TO DECIDE: tax-inclusive pricing everywhere is the current set-up (BILLING_TAX_BEHAVIOR = inclusive). If it is switched to tax-exclusive outside the EU/UK, sales tax is added at checkout and shown before you pay.]
- Your bank or card issuer may charge currency conversion or foreign transaction fees. These are outside our control.
4.3 Real-money equivalents of items. Shop items and advisor plans are priced in Sidereals. [COUNSEL TO CONFIRM / OWNER TO DECIDE: Where required by law, and in line with the EU consumer protection authorities' principles on in-game currencies, the shop also shows the approximate real-money value of an item's Sidereals price.] We will not design packs or prices to hide the real cost of items.
4.4 How the purchase works.
- You choose a pack in the shop.
- You review the pack, price and taxes and, if you are an EU/UK consumer, make the choices described in section 7.
- You are taken to Stripe's checkout page (sold through Link), where you enter payment details and press the payment button. Pressing that button places a binding order with an obligation to pay.
- The contract is formed when the payment is confirmed.
- We credit the Sidereals to your account, normally within a few minutes.
- Link emails you a receipt (see section 7.4).
4.5 Delivery problems. If your Sidereals have not arrived within [24 hours] after a successful payment, contact Support with your Link receipt. If the payment went through and the Sidereals were not credited, we will credit them or, if that is not possible, refund the payment.
4.6 Our right to refuse or cancel. We may refuse or cancel an order if the payment fails or is flagged as fraudulent, if your account is suspended, or if the price shown was an obvious error (for example, a pack listed at a small fraction of its usual price). If we cancel after taking payment, we will refund it in full.
5. Shop items
5.1 What you can buy. You can spend Sidereals in the shop on items and services, for example protection items such as the Celestial Firmament, and other items shown in the shop.
5.2 Description. Before you spend Sidereals, the shop shows what the item does, its price in Sidereals, any limits (for example, cooldowns, world restrictions or maximum use), and for how long it lasts.
5.3 Delivery. Items are delivered or activated as soon as you confirm the purchase, unless the item description says otherwise.
5.4 Same licence rules. Items are licensed, not sold, in the same way as Sidereals (section 3.2). They cannot be transferred or traded, except where a game feature specifically allows it inside the game.
5.5 Game changes. Items work within the game as it evolves. We may rebalance items, but we will not substantially reduce the effect of an item you have already bought and not yet used without a valid reason (see the Terms of Service, section 8.2).
6. Advisor plans and auto-renewal
6.1 What advisor plans are. Advisor plans give your empire the help of in-game advisors in one specific world. Each plan covers one advisor track at one tier — currently Bronze, Silver or Gold [CONFIRM tracks and what each tier includes] — for a weekly or monthly period. The plan page shows what each plan includes and its price in Sidereals.
6.2 Paid in Sidereals. Advisor plans are paid for with Sidereals from your balance. Buying a plan does not charge your card or any other payment method directly.
6.3 Automatic renewal. Unless you switch it off, a plan renews automatically at the end of each period for another period of the same length, and the plan's then-current price in Sidereals is deducted from your balance. You can see the renewal date and price on the plan page.
6.4 If your balance is too low. If you do not have enough Sidereals when a plan is due to renew, the plan does not renew and ends at the end of the current period. We never buy Sidereals for you automatically or charge your payment method to renew a plan.
6.5 Renewal reminders. [PLACEHOLDER / COUNSEL TO CONFIRM: For monthly plans, we remind you in the game (and by email where required by law) at least [7] days before each renewal, showing the date and price and how to turn auto-renew off.]
6.6 How to turn off auto-renew (cancel). You can turn off auto-renewal at any time, free of charge, with the auto-renew switch on the plan's page in the game [CONFIRM LOCATION: e.g. Advisors panel → plan → Auto-renew]. [COUNSEL TO CONFIRM for Germany §312k BGB: a clearly labelled "Cancel plan" button leading to a confirmation page.] We confirm the change on screen [and by email]. You can also ask Support to turn it off for you.
6.7 What happens when you turn it off. Your plan keeps running until the end of the period you have already paid for, and then stops. You can switch auto-renew back on at any time before then. Except where the law requires otherwise (see section 7), we do not give back Sidereals for the unused part of a period.
6.8 Abandonment and world closure. If your empire in the world is abandoned under the inactivity rules, its plans end [CONFIRM: without refund / with a pro-rata return of Sidereals]. If we close or reset the world before the end of a paid period, [OWNER TO DECIDE: we return the Sidereals for the unused days of the current period to your balance].
6.9 Price changes. We may change the Sidereals price of a plan. If the price of a plan you have on auto-renew goes up, we will tell you in the game [and by email] at least [14 / 30] days before the new price applies to your next renewal. If you do not want to pay the new price, switch auto-renew off before the renewal date.
7. Your right of withdrawal (EU/EEA and UK consumers)
This section applies only to EU/UK consumers.
7.1 Your right. You have the right to withdraw from a contract for the purchase of Sidereals within 14 days without giving any reason. The withdrawal period ends 14 days after the day the contract is formed (section 4.4, step 4).
7.2 How your right can end early. Sidereals are digital content that we deliver immediately. Your withdrawal right ends when we start delivering the Sidereals (by crediting them to your account) only if all three of these conditions are met:
- before checkout, you expressly asked us to deliver the Sidereals immediately, before the withdrawal period ends — by ticking a box that is not pre-ticked;
- you acknowledged that, by doing so, you lose your right of withdrawal once delivery begins — by ticking a second box that is not pre-ticked [COUNSEL TO CONFIRM: one combined box or two]; and
- we sent you a confirmation on a durable medium (the email receipt) that records your request and acknowledgement.
If you do not tick the boxes, you can still buy, but we will [OWNER TO DECIDE: (a) credit the Sidereals only after the 14-day period has passed; OR (b) credit them immediately and your withdrawal right will continue for the full 14 days]. If any of the three conditions is missing, your withdrawal right continues, and if you withdraw you do not have to pay for Sidereals already delivered.
7.3 Plans and items bought with Sidereals. [COUNSEL TO CONFIRM whether spending Sidereals on an advisor plan or shop item is a separate contract with its own withdrawal right.] Where the law gives you a withdrawal right for such a purchase, the same express-request-and-acknowledgement step appears on the confirmation screen before you spend the Sidereals, and is confirmed to you on a durable medium.
7.4 Your confirmation email. After each purchase Link emails you a receipt with what you bought, the price paid and the date. [COUNSEL TO CONFIRM: Link's receipt cannot be customised by us. Confirm whether Link, as the seller, records the request for immediate delivery and the acknowledgement on a durable medium, or whether we must send our own confirmation email with that record and a link to these Purchase Terms.] Keep it for your records.
7.5 How to withdraw — "Withdraw from contract here" (EU/EEA). Since 19 June 2026, while you have a withdrawal right you can use our withdrawal function, labelled "Withdraw from contract here", which is available throughout the withdrawal period [CONFIRM LOCATION: e.g. in Account → Purchases next to each eligible purchase, and in the website footer]. It asks you for your name, which purchase you are withdrawing from, and how we should confirm your withdrawal, and then asks you to press "Confirm withdrawal". We will send you an acknowledgement on a durable medium (email), with the content of your withdrawal and the date and time we received it, without undue delay.
7.6 Other ways to withdraw (EU/EEA and UK). You can also withdraw by sending us a clear statement that you are withdrawing — for example by email to support@gloriousfactions.com, by post to Ananta Studios, [ADDRESS], or through a Support ticket. You may use the model form in Annex A, but you do not have to. To meet the deadline, it is enough to send your statement before the withdrawal period ends.
7.7 What happens when you withdraw. We will refund all payments we received from you for the purchase without undue delay and in any event within 14 days after we receive your withdrawal. We use the same payment method you used, unless you expressly agree otherwise; you will not be charged any fees for the refund. We will remove the withdrawn Sidereals from your account [COUNSEL TO CONFIRM: treatment of Sidereals already spent where the right had not ended — e.g. we may remove items bought with them].
7.8 Defective digital content. Separately from the withdrawal right, EU/UK consumers have statutory rights if Sidereals, items or plans are not as described or do not work as they should — including the right to have the problem fixed and, in some cases, a price reduction or refund. These rights apply in full and are not affected by your withdrawal right ending.
8. Refunds for everyone else
8.1 Purchases are final. If you are not an EU/UK consumer with a withdrawal right under section 7, all purchases of Sidereals, items and plans are final and non-refundable, except where the law requires otherwise, or where these Purchase Terms say otherwise (sections 4.5, 4.6, 9 and 12).
8.2 Statutory rights remain. This does not affect any rights you have under consumer law that cannot be excluded, for example where the content was not delivered or does not work as described.
8.3 Goodwill. We may, at our discretion, grant a refund or credit in individual cases. Doing so once does not oblige us to do so again.
8.4 Refunds made by Link. As the seller, Link handles refund requests about the payment and may grant a refund in some cases, normally within 60 days of the purchase. When a payment is refunded (fully or partly), the matching share of the Sidereals it delivered is removed from your account. If you have already spent them, your Sidereals balance may go below zero; you cannot spend Sidereals until it is back above zero.
9. Problems with a purchase
9.1 If something goes wrong — you were charged but did not receive your Sidereals, an item did not work, you were charged twice, or a plan renewed when you had switched auto-renew off — contact Support (Support → new ticket) or support@gloriousfactions.com with your username and receipt. Questions about the payment itself (a charge, a receipt, a refund of the payment) can also go to Link's support, which is linked from your receipt.
9.2 We will investigate and, where there was an error on our side, put it right — for example by crediting missing Sidereals, restoring an item, returning Sidereals spent in error, or refunding a duplicate payment.
9.3 If we credit Sidereals or items to your account by mistake (for example, through a technical error), we may remove them. If you have already spent them, we may deduct the same amount from your balance.
10. Payment disputes and chargebacks
10.1 Talk to us first. If you think a charge is wrong, please contact Support before contacting your bank or card issuer. We can usually resolve problems faster and without affecting your account.
10.2 Effect of a chargeback. If you (or your payment provider) reverse or dispute a payment — a "chargeback" — the Sidereals bought with the disputed payment are removed from your account as soon as we are told about it; if you have already spent them, your Sidereals balance goes below zero and you cannot spend Sidereals until it is covered. If the dispute is decided in favour of the payment, the Sidereals are returned. We may also suspend your account until the dispute is settled.
10.3 Honest mistakes. If the chargeback was a genuine mistake — for example, a payment you did not recognise — we will reactivate your account once the dispute is withdrawn or resolved, or the amount is repaid. [PLACEHOLDER: how to repay, e.g. through Support.]
10.4 Fraud and abuse. If a payment was fraudulent (for example, made with a stolen card), or if chargebacks are used to obtain content without paying, we may permanently close the account under the Terms of Service, section 13.
10.5 Your rights. This section does not limit any right you have under the law or your card scheme's rules to dispute an unauthorised or incorrect payment.
11. Account closure and termination
11.1 Termination for breach. If we close your account because you seriously or repeatedly broke the Terms of Service, these Purchase Terms or the Game Rules, you lose your unused Sidereals, items and plans without refund, except where the law requires otherwise. If you are an EU/UK consumer and believe this is unfair in your case, you can appeal as described in the Terms of Service, section 12.5.
11.2 Termination without your fault. If we close your account with notice for a reason that is not your fault (other than end of service, which is covered in section 12), [OWNER/COUNSEL TO DECIDE: we will refund the purchased Sidereals still unused in your account / handle unused purchased content as the law requires].
11.3 Closing your own account. If you close your account yourself, you lose your unused Sidereals, items and plans. They are not refunded, except where the law requires it. If you are within a withdrawal period under section 7, please withdraw before you close your account.
12. Worlds ending and end of service
12.1 Worlds ending. Worlds end as described in the Terms of Service, section 7. Sidereals are account-wide, so your balance is not affected when a world ends. World-specific content (such as advisor plans and items used in that world) ends with the world, subject to section 6.8.
12.2 End of service. If we decide to stop offering Glorious Factions, we will tell you at least 30 days in advance by email and in the game, except where we are forced to stop sooner for legal reasons or by events beyond our control. From the date of that notice we will stop selling Sidereals and stop auto-renewing advisor plans.
12.3 Unused Sidereals at end of service. Our notice will tell you what happens to unused Sidereals. [OWNER/COUNSEL TO CHOOSE ONE:
- Option A: We will refund, on request, the real-money price of purchased (not free or bonus) Sidereals that are still unused and were bought in the [90] days before the notice. Requests must be made before the service ends, through the process described in the notice.
- Option B: You may use your remaining Sidereals in the game until the service ends; no refunds are given, except where the law requires otherwise.
- Option C: [Other approach.]]
12.4 This section does not affect any rights you have under consumer law that cannot be excluded.
13. Free currencies, rewards and items
13.1 Some content is given for free — for example, daily login rewards, referral rewards, quest and event rewards, bonus Sidereals, and other in-game currencies or resources earned in play.
13.2 Free content has no monetary value and gives no right to a refund, payment or compensation. It is licensed on the same terms as Sidereals (section 3.2) and may not be transferred or traded outside the game's own features.
13.3 We may change, limit or end free rewards at any time.
13.4 Referral rewards are for genuine new players you invite. Creating or controlling referred accounts yourself, or using referrals to move value between your own accounts, breaks the Game Rules; we may remove the rewards and take action under the Terms of Service.
14. Promotions, bonuses and codes
14.1 From time to time we may offer promotions, such as discounted packs, bonus Sidereals, limited-time items, or codes.
14.2 Each promotion has its own conditions (for example, eligibility, dates and limits), which are shown with the promotion. If they conflict with these Purchase Terms, the promotion's conditions apply to that promotion.
14.3 Codes and promotional content have no cash value, cannot be exchanged for money and may not be sold or traded. Codes obtained from unauthorised sources may be cancelled.
14.4 Where we state a previous price for a discount, it is the lowest price we charged in the [30] days before the discount, where the law requires this.
15. Changes to prices and offers
15.1 We may change the packs, prices and items we offer, and add or remove items, at any time. Changes do not affect purchases already completed.
15.2 Changes to these Purchase Terms are made as described in the Terms of Service, section 18. Changes to the price of advisor plans you have on auto-renew follow section 6.9.
16. Contact
- Purchase problems and refund requests: in the game, Support → new ticket, or support@gloriousfactions.com
- Withdrawal (EU/EEA): the "Withdraw from contract here" function [LOCATION], or support@gloriousfactions.com
- Post: Ananta Studios, [ADDRESS]
More contact details are in the Legal Notice.
Annex A — Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract. You do not have to use it. EU/EEA consumers can instead use the "Withdraw from contract here" function in the game.)
To: Ananta Studios, [ADDRESS], email: support@gloriousfactions.com
I/We (\) hereby give notice that I/we (\) withdraw from my/our (\) contract for the supply of the following digital content (\) / provision of the following service (\*):
- Purchase (e.g. "1,200 Sidereals"): ____________________
- Ordered on (\) / received on (\): ____________________
- Name of consumer(s): ____________________
- Username / account email: ____________________
- Order or receipt number (if available): ____________________
- Address of consumer(s): ____________________
- Signature of consumer(s) (only if this form is sent on paper): ____________________
- Date: ____________________
(\*) Delete as appropriate.
Annex B — Checkout and confirmation wording (implementation reference)
Internal — for the development team and counsel; remove before publication.
B.1 Pre-checkout screen (EU/UK consumers), two unticked boxes:
- [ ] I want you to deliver my Sidereals immediately, before the 14-day withdrawal period ends.
- [ ] I understand that I lose my right of withdrawal once my Sidereals are credited to my account.
Button text: "Continue to payment" — the final payment button on Stripe must clearly indicate an obligation to pay (for example "Pay" or "Buy now").
B.2 Confirmation email (durable medium). With Managed Payments, Link sends the receipt and we cannot change it; see the counsel note in section 7.4. If we must send our own confirmation, it must include: our name and address; the product and quantity; the total price including taxes; the order date and number; a link to these Purchase Terms and the Terms of Service; for EU/UK consumers, the statement "You asked us to deliver your Sidereals immediately and acknowledged that you lose your right of withdrawal once they are credited" (or, if the boxes were not ticked, the withdrawal information and the link to the withdrawal function); and how to contact Support.
B.3 Withdrawal function (EU/EEA, from 19 June 2026): a clearly labelled "Withdraw from contract here" link available for the whole withdrawal period; a form asking for name, the purchase concerned and the means of confirmation; a "Confirm withdrawal" button; and an automatic acknowledgement email with the content and the date and time of receipt.
B.4 Advisor plan page: price in Sidereals, period, renewal date, auto-renew switch state, a clear "Cancel plan" / auto-renew off control, and on-screen confirmation of any change.